Operations & workflow automation

Automation

We find and remove the manual, repetitive operations work hiding inside the business you just bought.

EngagementFixed-scope project
Typical timeline2–4 weeks
Starting at$3,800
TeamAutomation engineer + analyst
Book a consultation See pricing model
Starting at

$3,800

Scoped to your specific engagement

  • Senior specialists, not generalists
  • Fixed scope agreed before work starts
  • Full documentation & handoff
Book a consultation Talk to a specialist

Overview

Every new platform accumulates manual workarounds in its first few months — a spreadsheet here, a Slack reminder there. Automation identifies that recurring manual work and builds it into the platform itself, so your team's time goes back to things that need judgment.

Who this is for

  • Teams drowning in spreadsheet- and Slack-based manual workarounds
  • Operations leaders who know something is inefficient but can't quantify it
  • Businesses past their first few months on a new platform

Who this isn't for

  • Teams with no existing platform to automate around yet
  • One-person operations where the manual work is genuinely minimal
  • Requests for entirely new product features (see Custom Development instead)

What to expect — typical ranges, not guarantees

2–4 wks

Typical delivery timeline

10–15 hrs/wk

Typical manual time reclaimed

Top 3

Highest-impact automations shipped first

100%

Documentation handed over

Our approach

01

Shadow

Observe your team's actual day-to-day workflow to find the repetitive manual steps.

02

Prioritize

Rank automation opportunities by time saved versus effort to build.

03

Automate

Build the highest-value automations directly into your platform or connected tools.

04

Measure

Track time saved and refine automations based on real usage.

What's included

Workflow audit and automation opportunity list
Built automations, prioritized by impact
Time-saved measurement dashboard
Documentation for each automation

Expertise & tooling

Who works on this

Automation Engineer

Builds the automations directly into your platform or connected tools

Business Process Analyst

Shadows your team and quantifies time-saved opportunities

QA Engineer

Confirms automations behave correctly against edge cases

Tools & technology

Native platform APIs & webhooksWorkflow orchestration enginesLightweight RPA scripting where neededTime-saved measurement dashboards

Engagement models

ModelScopeTimelinePrice
Fixed-scope batchAudit + top 3 automations2–4 weeks$3,800+
Monthly automation retainerContinuous discovery & deliveryMonthly$2,400/mo+

Industries served

Operations-heavy SaaSE-commerceLogisticsProfessional services

Example scenarios

Stack18's services practice is new — the scenarios below illustrate how an engagement like this typically plays out, not verified past-client results.

Illustrative scenario

Onboarding checklist automation

HR software buyer

Automated manual onboarding checklist work that was previously tracked in spreadsheets, reclaiming significant weekly hours.

Illustrative scenario

Inventory reconciliation automation

E-commerce retailer

Automated stock-level reconciliation across multiple warehouses, cutting manual update volume dramatically.

Pricing model & timeline

Engagement

Fixed-scope project

Priced per automation batch

Starting at

$3,800

Initial workflow audit + top 3 automations

Timeline

2–4 weeks

Depending on workflow complexity

Final pricing depends on scope confirmed during a consultation — the figures above reflect typical starting points, not a fixed quote.

FAQ

How do you find what to automate?

We shadow your team's actual workflow rather than guessing — this consistently surfaces higher-impact opportunities.

Does this require new tools or software?

Often we automate within your existing platform; sometimes a lightweight connected tool is the better fit. We recommend based on your case.

What if the manual work spans multiple tools, not just our platform?

We map the full workflow first — automations can span your core platform and any connected tools it talks to.

Will automations break if we update the platform later?

We build using documented APIs and hooks specifically to minimize this risk, and flag anything version-sensitive.

How do you measure time actually saved?

We baseline current manual time during the shadow phase, then track the same metric post-automation on a shared dashboard.

Can you automate approval workflows with compliance requirements?

Yes — approval chains, audit logging, and compliance-sensitive steps are common automation targets.

Pairs well with

Let's scope your automation.

Book a free consultation — no commitment, just a clear plan and a real quote.

Book a free consultation